Removing an Exhibitor Order

This article will walk you through:

Removing an Order from the Orders Tab

  1. Go to the event details page.
  2. Click Orders.
  3. Click the order you want to remove to open its details slider.
  4. Click the remove icon. The remove icon will not appear if the order has been marked as paid. You will need to switch Is Paid? to No for it to reappear.
    Any payments made toward an exhibitor order are tied to that specific order. Removing the order also removes all record of that payment from VenueOps. You should handle any refunds that need to be issued before removing the exhibitor order.
  5. Confirm that you want to remove the order.

Removing an Order from the Exhibitors Tab

  1. Go to the event details page.
  2. Click the Exhibitors subtab.
  3. Click the exhibitor that has the order you want to remove.
  4. Click the order you want to remove to open its details slider.
  5. Click the remove icon. The remove icon will not appear if the order has been marked as paid. You will need to switch Is Paid? to No for it to reappear.
    Any payments made toward an exhibitor order are tied to that specific order. Removing the order also removes all record of that payment from VenueOps. You should handle any refunds that need to be issued before removing the exhibitor order.
  6. Confirm that you want to remove the order.

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