Updating an Exhibitor Order

To update an exhibitor order, you will first need to open the order slider.

  1. Go to the event's details page.
  2. Click Exhibitors.
  3. Click Orders.
  4. Click the order you want to update to open its details slider.
  1. Go to the event's details page.
  2. Click Exhibitors.
  3. Click the Exhibitors subtab.
  4. Click the exhibitor that has the order you want to update.
  5. Click the order you want to update to open its details slider.

The rest of this article will walk you through:

Updating the Order's Booth Number

  1. Click the edit icon. The edit icon will not appear if the order has been marked as paid. You will need to switch Is Paid? to No for it to reappear.
  2. On the edit order slider, update the booth number.
  3. Click Save.
If you toggled Is Paid? to No in order to update this information, don't forget to toggle it back to Yes if that's still applicable.

Updating the Order's Contact(s)

  1. Click the edit icon. The edit icon will not appear if the order has been marked as paid. You will need to switch Is Paid? to No for it to reappear.
  2. On the edit order slider, click the remove icon for the current contact.
  3. Start typing the name of the contact. Suggestions based on what you're typing will appear. You can click one of the suggestions if the contact already exists.
  4. If the contact doesn't exist yet, click away from the field when you finish typing the contact's name.
  5. Click Create 'Name of Contact'.
  6. When creating a new contact:
    1. Add an email for the contact. It cannot be the same email that is used by any other exhibitor contact.
    2. Add a phone number. (Optional)
    3. Add an address. (Optional)
  7. When you are done updating the contact, click Save.
If you toggled Is Paid? to No in order to update this information, don't forget to toggle it back to Yes if that's still applicable.

Updating the Order's Items

  1. Click the edit icon next to Items.
    The pencil will not appear by Items if the order has been marked as paid. In most cases, we recommend creating an additional order rather than updating an existing order once it has been paid.
  2. On the select items slider:
    1. Click an item on the left side to add it to the order.
    2. Update the quantity your items for this order.
    3. Update the cost of your items for this order.
    4. Update the price of your items for this order.
    5. Click the remove icon to remove an item from the order.
    6. When the items have been updated as needed, click Save.

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