Update an Exhibitor Order

Permissions needed: Exhibitor Ordering > Edit

To update an exhibitor order, you will first need to open the order slider.

  1. Go to the event's details page.
  2. Click Exhibitors.
  3. Click Orders.
  4. Click the order you want to update to open its details slider.
  1. Go to the event's details page.
  2. Click Exhibitors.
  3. Click the Exhibitors subtab.
  4. Click the exhibitor whose order you want to update.
  5. Click the order you want to update to open its details slider.

The rest of this article will walk you through how to:

Update the Order's Booth Number

  1. Click the edit pencil icon.
  2. On the Edit Exhibitor Order slider, update the booth number.
  3. Click Save.

Update the Order's Contact(s)

  1. Click the edit pencil icon.
  2. On the edit order slider, click the clear clear icon for the current contact.
  3. Start typing the name of the contact. Suggestions based on what you're typing will appear. You can click one of the suggestions if the contact already exists.
  4. If the contact doesn't exist yet, click Create 'Name of Contact'.
  5. When creating a new contact:
    1. Add an email for the contact. (Optional)
    2. Add a phone number. (Optional)
    3. If your VenueOps account has email and phone types set up, you can select those, as well. For more information about email and phone types, please see Managing Email and Phone Types.
  6. When you are done updating the contact, click Save.

Update the Order's Items

  1. Click the edit pencil icon next to Items.
    A lock will appear beside items if the invoice for them has been marked sent. In most cases, we recommend creating an additional order rather than updating an existing order once it has been sent.
  2. On the select items slider:
    1. Click an item on the left side to add it to the order. You can search for an item by name or filter by category.
    2. Update the quantity your items for this order. Units will also be included for labor items.
    3. Update the cost of your items for this order.
    4. Update the price of your items for this order.
    5. Click the clear clear icon to remove an item from the order.
    6. When the items have been updated as needed, click Save.