Void a Credit

Permissions needed: Payments & Credits > Edit

Instead of completely deleting credits, they are marked Void in Momentus Elite. This allows you to keep a historical record of them, which also works well with the activity log.

  • If your credit was created from a payment, the payment from which it was created will not be updated.
  • All invoice allocations from this credit will be removed.

To void a credit:

  1. Go to the payments section on either:
    • Account details page > Financials.
    • Event details page > Financials > Payments.
  2. Click the credit you want to void to open its details slider.
  3. In the details slider, click the more_vert menu icon.
  4. Click Void.
  5. A warning popup will appear. Click OK.

Your credit is now void.

Void credits are hidden by default. To view them, click the visibility_off icon.