Unvoid a Credit

Permissions needed: Payments & Credits > Edit

Instead of completely deleting credits, they are marked Void in Momentus Elite. This allows you to keep a historical record of them, which also works well with the activity log. This article shows you how to un-void a credit.

When you un-void a credit, it will not be re-allocated to invoices if it was allocated before it was marked void.

To un-void a credit:

  1. Go to the payments section on either:
    • Account details page > Financials.
    • Event details page > Financials > Payments.
  2. Click the visibility_off icon to show void credits.
  3. Click the credit you want to un-void to open its details slider.
  4. Click the more_vert menu icon.
  5. Click Un-Void.
  6. Your credit is no longer void.