Unvoid a Refund

Permissions needed: Payments & Credits > Edit

Instead of completely deleting refunds, they are marked Void in Momentus Elite. This allows you to keep a historical record of them, which also works well with the activity log.

To un-void a refund:

  1. Go to the payments section on either:
    • Account details page > Financials.
    • Event details page > Financials > Payments.
  2. Click the visibility_off icon to show void refunds.
  3. Click the refund you want to un-void to open its details slider.
  4. Click the more_vert menu.
  5. Click Un-Void
  6. Your refund is no longer void.