Setting Your Account to Use Tax-Inclusive Pricing (VAT and GST)

By default, VenueOps will calculate tax on the base price you have entered in your event. In certain countries (such as those with VAT or GST), the base price of items includes taxes. A user with the System Admin role can update their account to use tax-inclusive pricing.

  1. Click your name in the upper-left.
  2. Click System Admin.
  3. Click settings Settings.
  4. Click Configuration.
  5. Click the blue-circled edit edit icon.
  6. Check Tax-Inclusive Pricing.
  7. Click Save.

Once your account is set to use tax-inclusive pricing, be sure to enter the total price in your price schedule and events. If you had already added items to events, you will need to refresh the price schedule on those events so that the price and tax are stored correctly in the database (see this article). The best place to confirm that everything is calculating as you expect is on the event details page > financials > details and look at the charges list. The charges list details out the pre-tax price, tax, and total price for each item on the event.

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