Installing the Outlook Add-In

EventBooking provides a premium add-in for Outlook that allows users to upload contacts and create tasks from their emails.

This add-in only works for users whose emails are managed by Microsoft (e.g. Microsoft Exchange) and are accessing their emails on Outlook.com or using Outlook 365. The add-in will not work in earlier releases of Outlook or for users pulling their emails into Outlook using IMAP or POP.

This article will walk you through:

Installing the Add-In on Outlook.com

  1. Sign in to Outlook.com.
  2. Click any email to open it.
  3. Click the more options icon.
  4. Click Get Add-ins.
  5. Click My add-ins.
  6. Click Add a custom add-in.
  7. Click Add from URL....
  8. Paste the URL for the add-in into the URL field.
    If you have not been given the URL by EventBooking, please contact the client success team by phone at +1.865.966.4900 or by email at success@eventbooking.com.
  9. Click OK.
  10. Click Install.

The more options menu will now contain a VenueOps section with two options: Upload Contact and Create Task.
You may need to refresh the page after installing the add-in before the VenueOps section appears.

The first time you click either option, you will be prompted to sign in using your VenueOps credentials.

Activating the Add-In in Outlook on the Desktop

If you have installed the add-in on Outlook.com and your email account is managed by Microsoft Exchange, your Home ribbon in the desktop client should now include two additional options: Upload Contact and Create Task.

The first time you click either option, you will be prompted to sign in using your VenueOps credentials.

  1. Click File.
  2. Make sure that your email account is through Microsoft Exchange, not IMAP or POP.
  3. Close Outlook.
  4. Reopen Outlook.

If you are still not able to see the VenueOps options in Outlook, please contact the client success team by phone at +1.865.966.4900 or by email at success@eventbooking.com.

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