★ How do I reset my password?
If you've forgotten your password and can't log in:
- Go to the VenueOps login page at login.venueops.com and click Forgot Password.
- Enter your email address in the field and click Send Email.
- You'll see a confirmation message. You can click Sign In to return to the sign-in page.
- Go to your email application and find the new Password Reset Request email in your inbox.
Clicking the link in your activation email will not allow you to reset your password.
- Click the blue Reset Password button in the email.
- On the password reset page, type in your new password in the first field.
- Type it again in the second field to confirm it.
- Click Reset Password.
- You'll see a confirmation message. Click Sign In to return to the sign-in page.
- On the sign-in page, enter your email and new password.
- Click Sign In.
- You'll now be signed in to VenueOps.
Please note that we do not have the ability to reset your password over the phone - please use the "forgot password" link outlined above.